Operational efficiency: 10 practical tools

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Who it’s for:  

for managers, other persons responsible for creating and development of the business processes


Duration:  

2 full days or 4 days per half a day


Content:  

  • Customer focus
  • Waste
  • Process management
  • SIPOC system and establishment of operational monitoring
  • Description and management of the problem
  • Project management based on the DMAİC cycle and improving Operational Efficiency
  • Value stream mapping
  • Timing, balancing and alignment of processes